A valid driving licence is required for all vehicle rentals and must be presented at the time of collection. Unfortunately, if you forget your licence, you won’t be able to take the vehicle.
A deposit of £200.00 for all vehicles will be taken on a credit or debit card on the day of hire. This will be refunded on the return of the vehicle in a satisfactory condition.
No, the minimum deposit / excess is as per question number 2.
There is no mileage limit as standard but a limit may apply on longer term rentals. Please speak to a member of staff if you have any questions.
Unfortunately we are not able to offer this service at this time.
All vehicles are non-smoking and non-vaping. If you breach this policy, a cleaning fee will be applied.
We operate a full to full policy. All vehicles commence the hire period with a full tank of fuel and are presented in a clean condition. The hirer must return the vehicle with a full tank of fuel. Please note that a charge of £25.00 will be applied for any vehicle that has not been refuelled plus the cost of the missing fuel. An additional charge of £25.00 may also be applied if cleaning is required on the vehicle’s return but this will be at our discrepancy.
We accept most credit/debit cards including, MasterCard and Visa Card.
We do not accept American Express.
We do accept payment from a third party wishing to make payment for the hire of one of our vehicles; however, for security reasons the owner of the card must make the payment in person.
The hirer has to be between the ages of 23 to 75.
Full photo drivers licence (as Issued by the DVLA) which must have been held for at least 1 year.
No, all vehicles must be returned to a member of staff. The rental vehicle remains the responsibility of the hirer until a handover has taken place.
There are a list of motoring offences that we cannot insure, if you are unsure whether we can insure you please discuss this with a member of our team.
Our fleet is normally no older than 3 years. We often update our fleet in order to provide you with the best quality vehicles.
The calculation of a rental day is based on 24 hours. A full day is normally charged for, when the vehicle is used for any portion of a day – however please discuss this with a member of the team.
In the majority of cases the rental amount includes:
- Insurance
- 24 hours Roadside assistance.
- Unlimited Mileage
There are nearby parking spaces outside the yard however we must advise all parking is done at your own risk.
As soon as you know of any changes please contact the team and we will work with you to ensure you don’t lose your booking or any money.
Yes you can as long, as it meets our criteria.
If the vehicle is returned later than the agreed period then additional charges may apply. Please speak to a member of staff for more details.
Customers may return their vehicle early – however it is policy that, should a rental vehicle be returned before the return date and time stated on the Rental Agreement, no refunds will be paid in lieu of unused days.